

ThanksFor me, when this occurs it almost always due to slow Wi-Fi, slow internet, or a combination. I run virus protection and malware scans consistently, and as I said my cookies and cache have been cleared several times, so its not a user issue. What is also disconcerting is that I have searched on line for this problem that they said "many" people have, and can find no evidence of any such issue.Īny help or suggestions would be appreciated.

It's a serious problem and my tech support(and myself) has cleared my cache, cookies, etc many times, and it feels to me like they have just given up.

I have a seriously hard time believing this. I have been in touch with Dell "Premium" tech support MANY times, and the most recent excuse I have been given is that there is some known issue of compatibility with Windows 10, that it is a Microsoft issue they are aware of, and I will just have to wait for the fix to arrive with an update. The error message "Not Responding" shows up all the time. I own a dell Latitude Insprion laptop, it's less than 3 years old, When I use Google Chrome(or IE or Firefox for that matter) the system freezes for extended periods, 3 to 7 minutes, and will not respond.
